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{"id":8294,"date":"2017-04-20T18:00:51","date_gmt":"2017-04-21T00:00:51","guid":{"rendered":"http:\/\/urban-plains.com\/2016\/?p=8294"},"modified":"2017-04-25T12:08:27","modified_gmt":"2017-04-25T18:08:27","slug":"convos-with-ceos","status":"publish","type":"post","link":"https:\/\/urban-plains.com\/2016\/innovation\/convos-with-ceos\/","title":{"rendered":"Convos with CEOs"},"content":{"rendered":"
<\/h5>\n
Two Minneapolis-based CEO\u2019s give their thoughts growth, innovation and early career advice<\/h5>\n

Words and Graphics by Shelbie Malinski<\/em><\/p>\n

Minneapolis is a hub for cultural and economic growth. It\u2019s home to multiple award winning restaurants, a thriving music scene, and a wide array of outdoor activities. In addition, Minneapolis also holds the fifth highest concentration of Fortune 500 companies. Among these, are Campus Media Group and The Nerdery, two cutting edge companies.<\/p>\n\n

Campus Media Group is a marketing and advertising company founded in 2002 that works to bridge the gap between international companies, college and high school students, and young adults. They specialize in on- and off-campus advertising, digital advertising and guerilla marketing. Some of their services include media planning, buying and youth marketing initiatives. The company has been featured as one of \u201cMinnesota\u2019s 100 best companies to work for\u201d by Minnesota Business Magazine in 2016 and 2017.<\/p>\n\n

The Nerdery is also based in Minneapolis with offices in Chicago, Kansas City and Phoenix. The business technology consultant builds software to help businesses better serve their customers, from mobile to web apps. They are home to about 500 software engineers, user experience designers and quality assurance engineers. The Nerdery was featured in Inc. Magazine\u2019s list of America\u2019s fastest-growing private companies in 2015.<\/p>\n\n

Urban Plains had the chance to talk with the CEOs of both companies about company growth, the future of business and marketing, and their advice for young professionals. Young professionals, about to kickstart their careers, can learn a thing or two from those who have been in similar situations and have succeeded.<\/p>\n\n

Urban Plains: What do you think is the most important thing your company is doing right now?<\/strong><\/h6>\n\n

Tom Borgerding, president and CEO of Campus Media Group: <\/span>Staying focused on our client\u2019s best interest. As a company, our core purpose is building confidence. We want to help companies grow and expand and achieve their goals and objectives.<\/p>\n

In many cases, many companies are just putting marketing and advertising out there as noise, or because they think this young adult marketplace is a target for them. In many cases, that just makes noise, and college students are very critical of advertising and skeptical if his advertising and marketing is right for them.<\/p>\n

We want to help companies confidently market by giving them good quality strategies and plans and executions based on their goals, while not just making noise, but actually helping create an effective program for where clients are trying to go.<\/p>\n

<\/h4>\n

Tom O\u2019Neill, CEO of The Nerdery:<\/span> The pace of change in business is increasing at an incredible rate. If you\u2019re not able to keep up with the pace of change, then your company is not surviving. So a lot of organizations are looking to digital software in order to help with that pace of change.<\/p>\n

The Nerdery has been proven to be good at helping business leaders take a good look at what their opportunities are to keep up with that pace of change using digital products. So I would say it\u2019s that consulting service. We really think about the customers and how we\u2019re serving them, then we find ways to remove friction from the customers lives and make the experience of the customer better. Helping people embrace digital as a tool to drive behavior change and business change.<\/p>\n

How has the Campus Media grown and changed over the years?<\/strong><\/h6>\n\n

Borgerding:<\/span> In my nearly 20 years of having and running a business, it\u2019s changed a lot. We used to be a primarily digital company and then became a digital and offline company. We did a lot of college newspaper advertisement and now college newspaper is almost nonexistent within what we do, so we\u2019ve changed significantly around that. We\u2019ve also changed in regards to how we define the marketplace and the media we recommend, primarily coming down to cost efficiencies and how young adults actually live their lives today in comparison to 20 years ago.<\/p>\n\n

How is the Nerdery on the cutting edge of innovation?<\/strong><\/h6>\n\n

O\u2019Neill:<\/span> I think it starts with our people. Our product is our people. We\u2019re lucky that our brand and our values attract very passionate technologists and people who want to see the impact of their work \u2014 not just building an app, but they want to see real improvement in the organizations we help. They are just as passionate about our customer\u2019s businesses as they are about The Nerdery.<\/p>\n

Is there a project you\u2019re particularly proud of? <\/strong><\/h6>\n\n

Borgerding:<\/span> Last year, we ran a campaign for a company called ASOS. They were looking to expand their U.S. presence \u2014 especially their US college preference. They hired us to develop a campus tour where we developed and wrapped a truck to drive from various campuses around the southern coasts to give out coupons and incentives and ASOS branded uniquely designed tote bags. Some of those could be completely custom-made and custom-printed on site as students wanted to design them themselves.<\/p>\n

We set up computers, designed this whole environment where students could come in and register and take either one of eight different designed totes or they could literally custom-design their tote and we would print it on-site. So it wouldn\u2019t only have the ASOS brand on it, but it was unique to the designer, and we even had a contest where people could vote on their favorite designed tote.<\/p>\n

We were thinking through that whole environment and how that fits with ASOS in such a way where it actually ties together and fits together. There was a social media element and how do you get people who went to the event to promote that through their social media channels.<\/p>\n

That was a pretty cool program for helping a brand that isn\u2019t necessarily U.S. based to figure out how to enter the marketplace in such a way where they can make an impact and be remembered and make it fun rather than just buying ads.<\/p>\n

O\u2019Neill:<\/span> I\u2019m pretty darn proud of the work we\u2019ve been doing with HyVee. HyVee is such an incredible brand, and being in Minneapolis, we\u2019re so stoked about the growth we\u2019re seeing here in our neighborhood.<\/p>\n

We\u2019ve helped them out with a lot of neat stuff lately. Specifically, we helped them relaunch their coupon, gas and pharmacy app. And the mobile experience on that app is really something we can be very proud of \u2014 we help them meet the users where they are today, instead of just the Sunday circular. They can get their rewards for using points on the app.<\/p>\n

We have some new apps that I can\u2019t speak of yet with HyVee in the very near future. We\u2019ve helped them out a lot with their online properties in general. So I\u2019m really proud of our HyVee partnership.<\/p>\n\n

Where do you think marketing is headed next, and where do you think your company is headed next? <\/strong><\/h6>\n\n

Borgerding:<\/span> It\u2019s going to continue to evolve based on how young adults live their lives. So, 15 years ago, a lot more college students picked up and read newspapers. Now that\u2019s pretty small. If you walk around a college campus today, you\u2019ll see students primarily doing a few things. One of them is that they\u2019re actually in class. Secondly, they\u2019re actually hanging out with their friends and talking with them or going through some sort of experience. So I think experiential marketing and experiential advertising will be key and it continues to be key today.<\/p>\n

Third is digital. So again, you walk around a college campus, you see people on their cell phones, laptops, tablets to communicate and do their works and listen to music and watch videos and all that stuff. Digital and experiential are probably the biggest and most influential marketing channels that exist now to reach this marketplace. Social, obviously \u2014 social media and social media networks continue to rise and in some cases disappear \u2014 so it\u2019ll be an evolution.<\/p>\n

What is your advice for smaller companies looking to grow in the upcoming years?<\/strong><\/h6>\n\n

O\u2019Neill:<\/span> The advice I\u2019d give a smaller company is to really define a vision that you really believe in that you can align your organization around and will inspire people but also give someone a plan to focus. Then, spend the same amount of time defining and understanding your core values.<\/p>\n

I think if you can concisely articulate your values, it makes it a lot easier to move quickly. You can base decisions off those guiding principles. You can delegate and empower people. You can know and be comfortable that what you\u2019re doing is the right step for your company.<\/p>\n\n

What are some of the benefits of being in the Midwest?<\/strong><\/h6>\n\n

Borgerding:<\/span> Aside from this beautiful weather we get six months out of the year? To me, it\u2019s a very down-to-earth, real people type of place to work. Minneapolis has a number-one city in the country for one of the suburbs. We have more miles of bike trails in the Minneapolis\/St. Paul area \u2014 I think it\u2019s in the top five for growing \u2014 while a lot of cities are shrinking. It\u2019s very outdoorsy. It feels very outdoorsy. It\u2019s healthy here, at least for me.<\/p>\n

And for me, I guess the people just seem real. And that\u2019s not a cut on other places, but it feels less dog-eat-dog to me here than other cities. We aren\u2019t New York, where people are trying to drive to their own goals. It seems like it\u2019s more team-oriented, and we\u2019re looking out for each other and the balance of life rather than a job.<\/p>\n

<\/h4>\n

O\u2019Neill:<\/span> I think the benefits of this market (Minneapolis) is we have exposure to a very vibrant technology community in general. With some of the bigger organizations here like UnitedHealth Group, Target, Medtronic, there\u2019s a lot of really exciting things happening in general, and there\u2019s a lot of really exciting things happening for smaller companies that are growing really fast.<\/p>\n

There\u2019s a lot of innovation happening with user groups, technology groups, innovation groups that our employees can be a part of to really learn about what\u2019s happening and what\u2019s on the cutting edge and we can take those learnings to our customers. When we\u2019re helping our customers embrace innovation, the exposure we have in this market is really great.<\/p>\n

I also love that we are so close to cities like Des Moines. I think that we have similar values, similar work ethic, and we\u2019re just a quick car ride away from Des Moines where we\u2019ve been able to establish some really great partnerships. And I\u2019m excited to see the Des Moines technical community grow as well.<\/p>\n

What advice do you have for people beginning their careers? <\/strong><\/h6>\n\n

Borgerding:<\/span> Most companies want to hire people who want to learn. Coming out of college, you don\u2019t have all the answers. So when you get into a role and you\u2019re learning what\u2019s going on, continue to ask questions. If your plate is only 75 percent full, ask to do more. Employers want people who want to do more and who say they are ready to do more. Your boss doesn\u2019t necessarily see that or know that, so if you\u2019re actually coming to them saying \u201cHey I have some additional ideas,\u201d or, \u201cHave you thought about this?\u201d or \u201cHave you thought about that?\u201d or \u201cHow else can I help you?\u201d that\u2019s huge for an employer.<\/p>\n

O\u2019Neill:<\/span> I think that some of these younger people are not taking the time to grow themselves. They are jumping around too much. I\u2019d say commit to your current position for a period of time that you think is going to help you learn the most you can learn from your current position before you try and move to the next step.<\/p>\n

There\u2019s so much you can learn from the people around you and the business you\u2019re in and the challenges in your current position. The workforce can be so mobile these days, and that\u2019s such a positive for some people, but I\u2019d really like to see more people focus on the position they\u2019re in.<\/p>\n

\u00a0<\/strong>What was it like to start Campus Media right out of college?<\/strong><\/h6>\n\n

Borgerding:<\/span> It was a different kind of difficult. I was an entrepreneurship major along with a marketing and advertising major. I had no idea what I was getting myself into, and most entrepreneurs at that age would say that they didn\u2019t know what they were doing. I was very na\u00efve, which is probably why it worked, because if I would have gone in knowing what I know now, I probably wouldn\u2019t have done what I did.<\/p>\n

What took me a while to understand was that I needed people smarter than me \u2014 more experienced than me \u2014 to help mentor me and give me advice on how to grow and do business. Once I got over that and my own ego of \u201cI\u2019m running my own business,\u201d that\u2019s when we started seeing real growth and real opportunity for the business.<\/p>\n

Any final words of advice?<\/strong><\/h6>\n\n

Borgerding:<\/span> Travel.\u00a0Get out of your comfort zone on a regular basis. When I say that, I mean different cultures, different types of places, different areas in town, different types of food. Because when we get out of our own bubbles in life, that\u2019s when our greatest growth, in many cases, actually happens.<\/p>\n

O\u2019Neill:<\/span> I heard somewhere that culture is one of the most important things in business. I would agree. I think culture can really drive the success of the business. If you have a great culture that\u2019s focused on the right things, you can grow in capability and size. You can do anything.<\/p>\n

Culture isn\u2019t something that you make. I believe culture is something that you curate. It\u2019s like a garden. The time that you put in is what you add to the organization. The people you add don\u2019t necessarily need to match the culture, but they should complement the culture and sometimes you have to pull out people who have negative impact in the culture just like pulling weeds.<\/p>\n

On the flip side, there are people within the culture who are awesome and you need to care and position those people to grow. Culture really is like a garden. The care and feeding of it is very important if you want your company to grow as well<\/p>\n","protected":false},"excerpt":{"rendered":"

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